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Introducing Developing Outstanding Customer Service for Field Service Engineers (DOCS 4 FSE's) Solution The DOCS 4 FSE's Solution begins with a real world, step by step Manual of how Equipment Service Repairman should be delivering Outstanding Customer Service. The DOCS 4 FSE Manual can be purchased online for an extremely reasonable cost for 1 person or 1000. Each company can purchase the manual or look at additional offerings to bring the DOCS philosophy to any organization. The DOCS Solution was developed by Terry Bass of CHADONS Resources, former FSE, Manager and National Training Manger of a national equipment service company. (PRWeb May 11, 2008) Read the full story at http://www.prweb.com/releases/2008/05/prweb931674.htm |